Privacy policy

Alpenferienpark Reisach, located at Schönboden 1, 9633 Reisach, Austria, is responsible for the processing of personal data in accordance with this privacy policy.

Contact details:

Schönboden 1
9633 Reisach
Austria
+43 4284301
alpenferienpark.com

Personal data that we process

AlpenferienPark Reisach processes your personal data because you use our services and/or because you provide them to us yourself. Below you will find an overview of the personal data that we process:

- First name and surname
- Address data
- Telephone number
- E-mail address
- Bank details

Special and/or sensitive personal data that we process

Our website and/or services do not intend to collect data from website visitors under the age of 16, unless parental or guardian consent has been obtained. However, we cannot check whether a visitor is older than 16. We therefore advise parents to be involved in the online activities of their children in order to prevent personal data from being collected from minors without parental consent.
If you believe that we have collected personal data from a minor without this consent, please contact us at info@alpenferienpark.com, so that we can delete this information immediately.

For what purpose and on what legal basis we process personal data

AlpenferienPark Reisach processes your personal data for the following purposes:

- Processing your payment
- Sending our newsletter and/or advertising information
- Contacting you by telephone or e-mail if this is necessary for the provision of our services
- Information about changes to our services and products
- Supply of goods and services
- Processing of personal data due to legal obligations, e.g. for tax purposes

Automated decision making

AlpenferienPark Reisach does not make decisions based solely on automated processing that could have a significant impact on individuals. Decisions are not made by computer programmes or systems without human intervention.

How long we store personal data

AlpenferienPark Reisach stores your personal data until you ask us to delete it, provided that there are no legal obligations to retain it.

Disclosure of personal data to third parties

AlpenferienPark Reisach does not sell your data to third parties and only passes it on if this is necessary for the execution of our agreement with you or to fulfil a legal obligation. We conclude a processor agreement with companies that process your data on our behalf in order to guarantee an equivalent level of protection for your data. AlpenferienPark Reisach remains responsible for this processing.

Cookies and tracking services

We use cookies - small text files that store information in web browsers. Cookies are recognised the next time you visit our website and make a significant contribution to ensuring that the website loads faster and that you can use our services more conveniently. The information collected by cookies is used both for recognition and to analyse user behaviour. This information is stored on the servers of the respective providers, who have undertaken to comply with the applicable data protection regulations.

After visiting our website, cookies remain stored on your end device unless you reject them from the outset or actively delete them. Deactivating cookies may limit the functionality of our website. You can also prevent the storage of cookies by selecting the appropriate settings in your browser software. Please note, however, that in this case you may not be able to use all the functions of our website to their full extent.

In addition, you can prevent Google from collecting and processing the data generated by cookies and relating to your use of the website (including your IP address) by downloading and installing the browser plug-in available at google.com. However, this plugin is only available for certain browsers.

We also use content from third-party providers to make our website as informative and user-friendly as possible for you, for example Google Maps or YouTube. These third-party providers receive your IP address for technical reasons. We have no influence on the further use of this data and refer you to the data protection declarations of the respective providers.

We use Google Analytics, a web analytics service provided by Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA („Google“). Google Analytics uses cookies. The information generated by cookies about your use of the website is usually transferred to a Google server in the USA and stored there. Your IP address is shortened within the European Union and thus anonymised or at least pseudonymised. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there.

Google uses this information for the purpose of analysing your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. Please also refer to Google's privacy policy at the following links:

* [https://marketingplatform.google.com/about/analytics/terms/nl/en](https://marketingplatform.google.com/about/analytics/terms/nl/en)
* [https://policies.google.com/?hl=nl&gl=nl](https://policies.google.com/?hl=nl&gl=nl)

We use social plugins from the social network Facebook, operated by Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland, and Facebook Inc, 1601 S. California Avenue, Palo Alto, CA 94303, USA. These plugins enable Facebook to record visitors to our website. If the visitor is registered with Facebook and logged in, additional information may be stored. Facebook receives your IP address for technical reasons. We have no influence on the use of this data and refer to Facebook's privacy policy:

* [https://www.facebook.com/policy.php](https://www.facebook.com/policy.php)

There you will also find information on how to block Facebook social plugins in your browser.

Contact us

You can request information about the personal data stored by us free of charge at any time. As a data subject, you also have the right to cancellation, information, deletion, correction, restriction of processing and data portability, provided that there are no legal storage obligations to the contrary.

Consequences of revocation: Deletion or anonymisation of your data.

For further information on your rights, please contact us at [info@alpenferienpark.com](mailto:info@alpenferienpark.com), AlpenferienPark Reisach, Schönboden 1, 9633 Reisach.
The competent supervisory authority is the Austrian Data Protection Authority (DSB), Wickenburggasse 8-10, 1080 Vienna.

Miscellaneous

We have taken organisational and technical security measures, which we regularly review and adapt as necessary in order to protect your personal data in the best possible way.

We reserve the right to amend this privacy policy at any time and to adapt it to new legal or technical developments. The current version is always available on our website at [https://alpenferienpark.com/privacy-verklaring/](https://alpenferienpark.com/privacy-verklaring/)

View, change or delete data

You have the right to view, correct or delete your personal data. You also have the right to withdraw your consent, object to processing and the right to data portability.
Please send enquiries to info@alpenferienpark.com.

To verify your identity, please enclose a copy of your ID document with your photo, MRZ zone, ID number and national insurance number blacked out. We will respond to your enquiry within four weeks at the latest.

You also have the right to lodge a complaint with the competent supervisory authority. For Austria, this is the data protection authority.

How we protect personal data

AlpenferienPark Reisach takes the protection of your data very seriously and takes appropriate measures against misuse, loss, unauthorised access, unwanted disclosure and unlawful changes.
If you have the impression that your data is not adequately protected or there are signs of misuse, please contact us at info@alpenferienpark.com.